What are your opening hours?
We are open every day except Christmas day.
Our weekday opening hours are 10am-5pm daily, and 10-6pm at weekends.
During most peak School Holiday periods we open 10am – 6pm.
How long does it take to go around the aquarium?
Anywhere between 2-3 hours depending on your interest in marine life. We have shows and feeds throughout the day for your to attend, as well as a shop, restaurant and outdoor play area.
What do animals do you have?
We have Europe’s largest collection of Sharks, along with hundreds of species of fish from around the world. We also have reptiles, lizards, snakes, caiman crocodiles, frogs, rock pools as well as Dalmatian Pelicans who can be found outdoors.
What are the cheapest deals?
You can receive discounts when you book online. To qualify for this discount tickets must be bought online at least one hour in advance of a visit. Please note: £1.50 booking fee per transaction.
How much is it to get in?
Prices on arrival are £19.25 for standard, £13.75 for juniors over 90cm and up to 12 years old and £16.75 for concessions. Children under 90cm in height are admitted for free.
Do carers get in for free?
Yes, carers are admitted for free on a 1:1 basis as long as they can provide proof of carer status.
Do you have to pay for children under 3 years?
Children under 90cm in height are admitted into Blue Planet Aquarium free. Please note: Age is not used as the criteria for Infant complimentary admission.
Do you have a restaurant?
Yes we have a large onsite restaurant area with seating that provides hot and cold food. There are also facilities for heating baby food and milk.
Can we eat our own food in the aquarium?
Yes, we only ask that you do not eat your own food in the restaurant. We have an outdoor picnic area you can eat at or there are various seating areas around Blue Planet Aquarium away from the restaurant.
Do I have to print off my e-ticket?
Simply show your confirmation email via your smart phone on arrival to the aquarium, or you can also write down your confirmation number and bring this along with you.
I’m trying to book online and am unsure if the transaction has worked.
If your transaction has been successful you will be sent a confirmation email. Simply show the confirmation email on your smart phone and bring this along with you.
If you have not received a confirmation email it is unlikely your transaction has been successful. A reserve may be placed on funds by your bank during this process, but no funds have actually been taken from the account. This is a security anti-fraud feature which occurs when certain information has been input incorrectly.
Do I need to pay for car parking at the aquarium?
Yes, please be aware that a charge of £2.75 applies to Blue Planet Aquarium visitors, regardless of length of stay. Your car park tickets also allows you a complimentary drink in our restaurant with any purchase.
If you still have questions, please contact our friendly team on 0151 357 8800 or email us on email@example.com
We look forward to welcoming you along!